COACHING AND CONSULTING PROGRAM POLICIES AND CLIENT AGREEMENT

 HOW WE WILL WORK TOGETHER

 Welcome! It's an honor to be your coach and consultant, and I look forward to working with you.

The relationship between a coach and client is Co-Creative, meaning that we are equals and both have an active role. I am not a therapist; I am a trained coach using honed communication skills to support you as a detached thinking partner. Together we create more power for you to effect meaningful change and take dynamic actions towards your personal and professional goals.

 YOUR ROLE

 Please take time before your session(s) to complete the Session Prep Questions, which is provided to you in your introductory email. You should submit a session prep form 24-48 hours before our appointment. The most crucial part is to name what you'd like to take away from the session. This is called the "Client Agenda" and will help you and me get the most done in the time we have together.

Please arrive at your session(s) on time and come to your ready to engage. Give me feedback in the moment about your coaching experience - what works, as well as what does not.

MY ROLE

I will listen closely to you, respond to what I hear, and ask questions. If I hear something in your voice or language that sparks an intuitive thought, I’m likely to ask you about it. Often, it is the small moments that bring about BIG shifts. If I'm not on target, just tell me. I'm not attached to being right.

 All information I share with you comes from my coach training, education, and experience as a business owner. You should clarify any legal or financial concerns with the appropriate professional.

At the end of the session(s), if you do not mention what actions you are ready to take, I will make a coach request. I ask clients to stretch themselves deepen the work done in the sessions by writing, taking some action, resolving a challenge, or things that feel incomplete. You are free to negotiate, accept or decline.

 CONFIDENTIALITY

As your coach, I promise you that all information provided to me, including emails, notes, discussions, or paperwork, will be kept strictly confidential.

  GETTING THE MOST FROM YOUR PROGRAM

Make our coaching session(s) a priority. Come to every call with a specific agenda – a clear understanding of what you’d like to take away from the session.

Do your own work. Use what you learn. Complete what you agree to do.

Be open-minded. Try new approaches. Experiment. Be willing to change your beliefs and patterns if they do not serve you anymore.

 DECLARATION 

 I (Client) understand that I am working with Michelle Spalding for professional life and business coaching and mentoring at the agreed fee in the program registration form. Professional coaching is distinctly different from counseling, psychotherapy, or psychoanalysis and does not deal with the diagnosis or treatment of emotional problems. Professional coaching does not constitute medical consultation or treatment, and health insurance or other medical benefits do not apply. These fees may be considered deductible business expenses. 

This Agreement shall be binding upon and inure to the benefit of the parties hereto their respective heirs, executors, administrators, successors, and permitted assigns. Waiver of any breach or the failure to enforce any provision hereof shall not constitute A waiver of that or any other provision in any other circumstance. 

This Agreement constitutes and contains the entire agreement between the parties with respect to its subject matter, supersedes all previous discussions, negotiations, proposals, agreements, and understandings between them relating to such subject matter, and may not be modified, amended, or discharged, nor may any of its terms be waived, except by an instrument in writing signed by both parties in duplicate. 

The Client understands they are committing to pay the complete stated amount they are enrolling in. This is a morally and legally binding agreement. The Client understands that if for any reason, they do not make a full and complete payment, then they will no longer be eligible for this payment plan and will be fully responsible for the total sum immediately. The Client understands they will be responsible for any legal fees which may arise and any expenses which may be incurred by Michelle Spalding in efforts to obtain full payment if the client fails to meet the conditions of this Agreement.